FAQ

FREQUENTLY ASKED QUESTIONS

How do I contact Coachmen Owners Association?

PHONE:	(888) 422-2582
MAIL:	Coachmen RV Company P. O. Box 30 Middlebury, Indiana 46540 www.coachmenowners.com

How do I find my nearest Coachmen dealer?

For Service and Parts:	Service Contacts Call 1-800-453-6064
For Sales:	Dealer Locator Or call 1-800-353-7383

How do I obtain Coachmen Parts?

The Coachmen Dealer Network is the exclusive distributor of all Coachmen Parts. To find your nearest Coachmen Dealer, utilize the Service Dealer Locator or contact us directly at 574-825-8432.

Note: Your selected Coachmen dealer will most likely need the Coachmen Serial Number of the unit in order to research your parts inquiry.
Your satisfaction as a Coachmen owner is of the utmost importance to us. If you should experience any difficulty obtaining Coachmen parts through your Coachmen dealer, please contact us by phone 1-800-453-6064.
Note: While Coachmen can supply many parts for units not in current production, items such as Decor (upholstery, curtains, floor coverings, and furniture) and certain cabinetry items are "Run type" or "lot" items and typically are not available long after the model year's production cycle. It may be necessary to utilize a local upholstery or cabinet shop to obtain substitutes for these types of items.

Where do I locate the Serial Number of my unit?

The Serial Number can typically be found on the following documents:

• Title
• Insurance Policy
• Bill of Sale
• Your Owner Registration Card (Supplied with new unit purchases only)

On the Recreational Vehicle- This varies by year but here are the most common locations

Travel Trailer:

• Stamped into the top of the A-frame in the front of the trailer.
• Stamped into a tag which is mounted on the top of the A-frame.
• Stamped in the entrance door frame (not the door) just above the striker plate. (Found when outside, facing the doorway, with the door open)

What does the Coachmen serial number look like?

• Since 2009, units manufactured or sold by Coachmen RV a Division of Forest River Inc, all Coachmen serial numbers are 17 digits and the 1st 3 digits will be 5ZT.
• Between 1981 and the acquisition of Coachmen RV assets by Forest River In, units manufactured and sold by Coachmen Industries have serial numbers with 17 digits and the 1st 3 digits will be either 1TC or 1TJ.

What is the value of my Coachmen RV?

Coachmen RV Company is a "Wholesale" manufacturer of recreational vehicles. The value of a recreational vehicle is determined at a "retail" level and will vary with market conditions, condition of the RV and region. It is best to seek this information from your local Coachmen dealer or financial institution. However, the following web address is commonly used as an RV industry guide: www.nadaguides.com

Does Coachmen offer an Extended Warranty?

Coachmen RV a Division of Forest River Inc. provides a One-Year Limited Warranty. We do not offer any other type of warranty on our products. Many of the suppliers utilized by Coachmen warranty their own products, and some components may have a longer warranty through the actual component manufacturer.
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Note: Most RV dealerships sell after-market “Extended Warranty Contracts” that have a variety of terms, conditions and time periods. These may be a viable option depending on your needs. We encourage you to be sure to thoroughly read and understand the contract before purchasing.

Does Coachmen offer a Roadside Assistance Program?

RVing is easier with Coachmen's Travel Easy™ Roadside Assistance included for the first year on most new motorized and towable Coachmen RVs*. Administered by Coach-Net®, this service provides you with 24/7 coverage for the following services:

• Towing to the nearest qualified repair facility.
• Delivery of fuel and emergency fluids.
• Changing of a flat tire.
• Jump start for a dead battery.
• Dispatching of a mechanic to the site of the disabled vehicle.
• Delivery of locksmith services to your vehicle.

*See your dealer for details.